We believe that privacy is a cornerstone of our customer relationship. In operating our business, we strive to find methods to guard personal identity and information by promoting the use of fair information practices. We have created this privacy policy to demonstrate our firm commitment to privacy and to inform you of our practices concerning the collection and use of the information that you provide to us. We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will post an announcement on our web site. Collection of Information We may collect and use personal information to respond to requests for our services or to provide information about our services that may be of value. Certain personal information our company collects may be publicly available via government records, telephone books, or other widely available media however we treat all information provided as non-public. Our company collects personal information from a variety of sources, including:
We use information that we obtain to evaluate auto loan applications, locate an appropriate auto dealer and/or lender for you, in order to provide high quality service, prevent fraud and, with the customer's consent, inform customers of offers of other company services offered by third parties. We may also use this information to confirm a customer's identity when they call us to inquire about their account. Technical Information Our company uses technology to:
Security Safeguard Procedures Our company uses a variety of security safeguards to protect information from loss, misuse, alteration or destruction. For example, customers are only able to access information in their account by submitting their user name and password they created during registration. We provide access to personal information to our employees and other authorized parties on a "need to know" basis. In addition, we require that all employees attend a privacy training program and sign a Confidentiality Agreement that indicates that they are aware of our privacy policy regarding the use and disclosure of information. We also use Secure Sockets Layer (SSL) technology supporting up to 128-bit encryption to prevent unauthorized parties from viewing any personal information transmitted to or from our company . We maintain up-to-date firewalls and use anti-virus software that updates automatically. Sharing of Information with Third Parties We may disclose personal information to the following types of third parties: Our partners (auto dealerships that meet customer's criteria and financial institutions), Credit Bureaus and Service Companies (companies that provide services to our company in order to process auto loan applications). Personal information is disclosed to the foregoing entities solely for the purpose of locating a vehicle that meet the customer's criteria and to obtain credit for the purchase of such vehicle. Outlined below is the information we share with each type of third party. Our company offers its services in conjunction with auto dealerships, financial institutions and other businesses (collectively, our company Partners). When a customer completes a credit application with our company for the purpose of locating a vehicle that meets their criteria and obtains credit for the purchase of such vehicle, the customer may agree to the sharing of information with that partner. The customer agrees that our company and/or its auto dealers or lending partners may forward their application to other auto dealers or lenders for consideration. The customer authorizes any auto dealer or lender who receives their application to retain it, to rely on it and to obtain such other information as require, including credit reports, to complete the processing of their request for credit. The customer further authorizes that any auto dealer or lender who receives this application to inform our company and its lending partners of their credit decision. These relationships are clearly stated in the application and by completing the application the customer agrees to permit our company to share their information, which may include the applicant's name, address, phone number, e-mail address, and other personal financial information with our partners. In addition, since we do not service auto loan applications, we will sell loan applications to auto dealerships. The customer will be notified of the auto dealership that will be servicing their auto loan application.
Exercising the Right to Opt-Out of Information Sharing Our company provides its customers with the opportunity to opt-out of information sharing with affiliates and partners. A customer must make their opt-out decision before completing the auto loan application process. Customers can opt-out by clicking on the link at the bottom of the auto loan application screen. Storing of Information We maintain electronic loan application information and hard copy data. We also protect all personal information by storing the information on tapes at an off site facility in our Data Warehouse. The Data Warehouse is disconnected from the production environment and the information is used internally for reporting purposes. Privacy Related Issues Our company is committed to customer service and privacy. If you have any questions, comments or concerns regarding our Privacy Policy and its implementation, or you would like to report any known or suspected privacy or security breaches, please do not hesitate to contact our Security Compliance Officer at EMAIL